Privacy Policy

Through this website, we collect personal data necessary for the management and maintenance of some of our services.

We inform you that the owner of the website (data controller) complies with the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (hereinafter, LOPDGDD), the EU Regulation 2016/679, General Data Protection (hereinafter, RGPD) and other regulations in force and applicable at all times, ensuring the correct use and processing of the user’s personal data.

In accordance with Article 13 of the RGPD and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that ALCA FORMA, SLU (hereinafter MERI TRADING) performs as data controller, in relation to the data that users and/or customers (individuals) provide as a result of the request for information and/or contracting of services and/or products provided and marketed through this website, or collected in any of the sections of this page.

Identity of the person responsible for the processing of your personal data

  • Responsible for the treatment: ALCA FORMA, SLU
  • Trade name: MERI TRADING
  • Address: Calle Mirador d’Encamp 16. Torre Anyó 3, AD200. Encamp. Andorra
  • Email:


Your personal data will be used for the generic purpose of management and control of the commercial relationship established between the user and the data controller, and specifically for:

  • To manage the complete access and correct use of the services and/or products by the users.
  • To communicate with users in response to incidents, requests, comments and questions you make to us through the contact forms on our website (including emails and/or phone calls).
  • To provide, update, maintain and protect the services and/or products offered.
  • To offer new services and/or products, special offers or updates.
  • If necessary, manage personnel selection processes in selective processes for employees and/or collaborators.
  • Communications: We may send you emails, messages and other types of communications in reference to the services and/or products contracted; as well as for technical issues that may affect this website. These communications are considered part of the services and/or products contracted or requested.
  • Where applicable, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to conduct surveys, obtain your feedback on the service provided, and, occasionally, to notify you of changes, important service and/or product developments, offers and/or promotions of our services and/or products or of third party companies related to us. These commercial offers shall, in any case, be expressly and separately authorized by the user. This consent may be revoked at any time using the means and forms implemented for this purpose.

We will not process your personal data for any other purpose beyond those described above, unless it is required by law or there is a judicial and/or administrative requirement that involves the processing of data for purposes other than those described above.


The personal data provided will be retained and processed for as long as the contractual relationship with the user is maintained, without prejudice to the possibility of exercising their rights regarding data protection. The data may also be kept for the time necessary to comply with legal obligations applicable to the data controller.

The personal data of persons interested in receiving commercial information and newsletters will be kept indefinitely as long as the person concerned does not request their opposition to the sending of commercial communications or deletion of their data.


MERI TRADING processes your personal data in accordance with the following legal bases: Consent of the data subject (1), performance of a contract or pre-contractual measures (2) and legitimate interest (3).

  1. The consent of the interested party for the purposes described above, which will be requested:
  • Before proceeding to process your data,
  • In the registration/contracting process as a customer or,
  • At the time of sending commercial communications from MERI TRADING.

The information requests that you send us require that you voluntarily provide us with the necessary information to be able to respond to the requests. However, you are free to refuse to provide us with such data or, subsequently, to revoke the consent previously granted to process your data. In these cases, the refusal to provide personal data will make it impossible to respond to user requests, and the revocation of the consent given will not affect processing based on the data subject’s consent carried out prior to its revocation.

  1. The processing of data by MERI TRADING is necessary for the performance of a contract to which the data subject is a party or for the implementation at the request of the data subject of pre-contractual measures. This legal basis shall apply if the user purchases products or services through our website.
  1. Legitimate interest MERI TRADING’s objective is to maintain the loyalty of its customers and/or users and better meet their expectations or interests previously expressed, for example: improve the products and/or services offered, manage requests, queries or complaints, offer products similar to those contracted, inform about promotions and discounts in force, among others. All of the above is without prejudice to MERI TRADING’s compliance with other obligations relating to the sending of commercial communications by electronic means regulated by Law 34/2002 of July 11, 2002 on services of the information society and electronic commerce.

MERI TRADING understands that, by providing us with personal data, the interested party guarantees and is responsible for the truthfulness, timeliness and accuracy of the same, and that he/she accepts and expressly consents to its processing for the purposes described above.


In general, MERI TRADING will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us to do so when using our services and/or products.

MERI TRADING will not make international transfers of personal data collected through this website, with the exception of the following cases:

  • The international transfer of data is necessary for the performance of a contract or pre-contractual measures to which the data subject is a party.
  • That the international transfer of data is necessary for the application of the legislation in force.
  • That the international transfer of data takes place with the express consent of the data subject.
  • That the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.

In any case, in cases where international data transfers may take place, MERI TRADING will verify that the country importing the data guarantees an adequate level of protection in application of the regulations in force.


Data protection regulations allow you to exercise your rights of access, rectification, opposition, erasure (“right to be forgotten”), limitation of processing, portability and not to be subject to individualized decisions before the data controller. Below, we explain what these rights consist of:

  • Right of access: Allows the data subject to know and obtain information about their personal data subject to processing.
  • Right of rectification: Allows you to correct errors, modify data that turns out to be inaccurate or incomplete and guarantee the accuracy of your personal data.
  • Right of deletion: Allows you to request the deletion of your personal data when it is no longer necessary for the execution or provision of the service.
  • Right of opposition: Allows the person concerned that the processing of their personal data is not carried out or its cessation, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked for the corresponding period.
  • Right to oppose the sending of advertising: Interested parties may oppose the sending of commercial communications. In this case, you may revoke your consent to receive these notifications at any time.
  • Limitation of processing: In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.
  • Data portability: Data subjects may request to receive the data concerning them that they have provided to us or that – where technically possible – we send it to another data controller of their choice, in a structured, commonly used and machine-readable format.
  • Right not to be subject to automated individual decisions (including profiling): Data subjects have the right not to be subject to a decision based on automated processing that produces legal effects or significantly affects the data subject.
  • Possibility to withdraw consent: The data subject has the right to withdraw at any time the consent given when it consists of the legal basis for the processing of personal data, without affecting the lawfulness of the processing based on the consent given at the time of providing us with your data.

If you wish to exercise any of the above rights, please contact us through the contact details listed in “Identification of the person responsible for the processing of personal data”, including the following information: Name and surname, ID card number, postal and/or e-mail contact address, indicating the type of right and specifying the conditions of the same. We may ask you for additional information in order to verify your identity.

Possibility to complain to the Control Authority: MERI TRADING also informs you of your right to file a complaint with the Spanish Data Protection Agency ( if you consider that the processing carried out does not comply with current regulations.



MERI TRADING recommends the use of this website to persons over 18 years of age. If accessed by minors under 14 years of age, the consent of the minor’s parents, guardians or legal representatives will be required in order for their personal data to be processed. The parents, guardians or legal representatives of the minor shall be solely responsible for the contents to which the minor may have access when visiting our website.

Social networks

MERI TRADING may have profiles in different social networks. It is also possible that the user can access the private spaces that may exist on this website through their social network accounts, instead of accessing with a username and password. In these cases, users who provide their personal data with the information available through their account and / or user profile on social networks are informed that this is responsible for the data processing carried out, unless expressly informed of other conditions in a specific treatment.

Retention of certain data

MERI TRADING informs that, in compliance with the provisions of Law 25/2007, of October 18, on the conservation of data relating to electronic communications and public communications networks, it must retain and conserve certain traffic data generated during the development of communications in order to transfer them to the authorized authorities, when the legal circumstances foreseen therein occur.

Recorded data

Our servers automatically collect information when the user uses the services of the websites. This log data may include the IP address, the identification of the device from which our website is accessed, the operating system used, and the device configuration, among others.

Safety measures

The user is informed that the owner of the website (data controller) has implemented the necessary technical and organizational security measures to ensure the security of their personal data and avoid its alteration, loss and treatment and / or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. Additional measures have also been established in order to reinforce the confidentiality and integrity of personal information held by MERI TRADING, maintaining continuous supervision, control and evaluation of processes to ensure respect for data privacy.


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